Contact Colpay
Colpay is instalment payment tracking software for Malaysian businesses that sell on monthly instalments, such as memberships, courses and subscriptions. If you already use Colpay, the quickest route is a support ticket from inside the app.
Facts checked .
How can I contact Colpay?
Use the support ticket in the app if you are a customer. This page has no contact form.
Support tickets in the app
Signed-in users can raise a support ticket with a category, replies in a thread and supported attachments. Each ticket shows as open, answered or closed.
What should I check before I write?
Many questions are answered on the pages below, so a quick look may save you a wait.
Product questions
- WhatsApp payment reminders and how reminders work.
- E-invoice software for Malaysia and the MyInvois workflow.
- Customer statements of account.
- Pricing: plans and prices are shown inside the app.
What to include
- The company or workspace name you use in Colpay.
- What you expected and what happened.
- Never send passwords or full bank details by email.
Colpay is business software, not a lender or debt-collection agency. We cannot discuss a payment you owe to a business that uses Colpay; please contact that business directly.
Where can I learn more about Colpay?
Read about Colpay, our privacy and terms pages.